Drawing on pipeline accident investigations conducted by the National Transportation Safety Board this course reviews past accidents in small working groups with are each assigned an accident to review.  The small group reports back to the larger group which then discusses each accident in turn.   Learning from these past situations prepares students to look into their assets and operations more closely to prevent accidents and respond appropriately when they must.

Learning Objectives

  • Describe the four operational states.

  • Explain why it is important to understand when the pipeline is experiencing abnormal operations.

  • List the two primary criteria used to define if an abnormal operating condition exists.

  • Explain what the operator must ensure is done after returning to normal operations.

  • Explain what your company does to learn from events, both yours and others.

  • Describe how to locate pipeline accident reports on the NTSB web site.

  • Demonstrate the ability to read accident reports and explain the sequence of events.

  • Explain what could have been done differently to avoid or better react to the accident.

Lesson Outline

  • Learning objectives

  • Operational states

  • Abnormal operating conditions

  • Abnormal operations

  • What do you and your company consider abnormal?

  • Review of selected incidents

  • What did you learn from this lesson?

  • Learning objectives


  • Oil pipeline controllers

  • Other oil pipeline control room personnel

  • Field operations personnel

  • Engineering and technical personnel

  • Others who operationally collaborate with controllers

For more information

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