Video Clip from the Lesson


Control rooms are the nerve center of the pipeline as control technicians monitor thousands of points; adjusting pressures and directing flow to meet customer needs.  From nominations to final delivery, lesson covers the control room work-flow as it highlights control room tools and challenges.  Control room and incident response videos add to this module’s effectiveness.

Learning Objectives

  • Describe the two different personalities expected from controllers.

  • Identify the five control room processes described in the lesson.

  • Describe the nomination process.

  • Explain the prorationing process.

  • Explain how the order of batches is decided.

  • Explain why refiners do not like crude oil blending.

  • Describe the factors that go into planning the days control activities.

  • Explain how line fills are handled with making switches between batches.

  • Identify the scada tools used by controllers.

  • Explain what should be done when abnormal operations cease.

  • Discuss your key learnings from this lesson.

Lesson Outline

  • Learning objectives

  • Control Rooms

  • Controller Characteristics

  • Scheduling

  • Quality Banks

  • Dispatching and Controlling

  • Tools

  • Abnormal Operations

  • Incident Response


  • Oil pipeline controllers

  • Other oil pipeline control room personnel

  • Field operations personnel

  • Others who work with controllers

  • Commercial trading, scheduling, and marketing professional

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